Privacy Policy

How Nexalearn collects, uses, and protects your information.

Last updated: September 22, 2026

1 Introduction

This Privacy Policy explains how Nexalearn ("we", "us") collects, uses, and safeguards your personal information when you use our website and course platform. By using the Platform, you agree to the collection and use of information as described here.

2 Information We Collect

We collect information you provide directly, such as:

  • Account details — name, email address, and password (stored securely, never in plain text).
  • Profile information you choose to add.
  • Course content you upload, if you are a teacher (lessons, images, descriptions).
  • Messages you send us through the Contact page or support chatbot.
  • Basic technical data such as browser type and pages visited, used to improve the Platform.

3 How We Use Your Data

We use the information we collect to:

  • Create and manage your account.
  • Deliver course content and track your learning progress.
  • Respond to support requests and questions.
  • Keep the Platform secure and prevent misuse.
  • Improve our courses, features, and overall user experience.

4 Cookies

We use session cookies to keep you logged in and to remember basic preferences while you browse the Platform. These cookies do not track you across other websites. You can disable cookies in your browser settings, though some features may not work correctly without them.

5 Sharing of Information

We do not sell your personal information. We may share limited data with trusted service providers who help us run the Platform (for example, hosting providers), and only to the extent needed for them to perform that service. We may also disclose information if required by law.

6 Data Storage & Security

Your data is stored in our database with reasonable technical safeguards in place, including password hashing and input sanitization. While we work hard to protect your information, no online system can be guaranteed 100% secure.

7 Your Rights

You may, at any time:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct inaccurate information.
  • Request deletion of your account and associated data.

To exercise any of these rights, please contact us using the details below.

8 Children's Privacy

The Platform is not directed at children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.

9 Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. Any changes will be posted on this page with an updated "Last updated" date.

10 Contact Us

If you have questions about this Privacy Policy or how your data is handled, please visit our Contact page or email us at hello@nexalearn.com.